PRIVACY POLICY

The streamSAVE project is committed to conducting all project activities responsibly and ethically. This page features information on how we collect, use, disclose, and protect your personal data, ensuring compliance with the EU General Data Protection Regulation (GDPR).

What is the scope of our privacy policy?

The streamSAVE consortium is made up of 12 member partners, which are responsible for the treatment of users’ personal data and informs its users that this data will be treated in accordance with the provisions in the regulations in force on the protection of personal data (2016 European GDPR regulation).

Therefore, this privacy statement applies to the entire lifespan of information within the streamSAVE project website, from the obtainment of information to the final deletion of information.

As explained further, additional guidelines or procedures are established for specific areas or processes – such as research, interviews or surveys- within the streamSAVE project that provide a detailed explanation of the measures that are taken in order to achieve the desired level of data protection.

For what purposes may we process your personal data?

The streamSAVE project collects personal data to the extent required to fulfill a specific purpose. The collected data may be shared with the European Commission (Executive Agency for SMEs – EASME) and with the project’s consortium for compliance with reporting, monitoring and auditing requirements, but personal information will not be shared, nor sold to third party marketers. Personal data may be collected and further processed under the streamSAVE project for the following purposes:

  • To notify users about website changes, updates and project news
  • To communicate about upcoming events
  • To manage project webinars, workshops and training activities to facilitate dialogue groups
  • To deliver and monitor demand-driven and tailored capacity support towards projects stakeholders
  • To establish new partnerships, engage stakeholders and collect feedback from projects stakeholders
  • To provide access to project social networks
  • To deliver and monitor newsletters

The streamSAVE project is structured to support the needs of its stakeholders as well as possible within EU Member States, concerning energy savings estimations for priority actions under Article 3 and 7 of the EED. With complete trust in the confidentiality of streamSAVE consortium, stakeholders will be able to freely contribute and discuss methodologies on priority actions within their Member States.

Therefore, the streamSAVE consortium considers it very important to treat the input and contributions from stakeholders as confidential during its activities and in the streamSAVE public reporting. No personal information will be shared within the streamSAVE community of stakeholders, nor towards third parties, unless the concerned stakeholders agree. Below we explain how personal data will be treated.

Which personal data do we collect?

LGI Sustainable Innovation, located in Paris (France), is the consortium partner responsible for the management and coordination of the streamSAVE project website, newsletter, LinkedIn and Twitter accounts.  LGI collects personal data that you provide via web forms including your name and email address. LGI also collects personal data obtained as a result of you using our website such as:

  • Log file information
  • IP address
  • Browser information
  • The external webpage from which you visited our site
  • Pages you visited on our website
  • Time at which the pages were visited
  • How long the pages were visited
  • Device details
  • Cookies

In the streamSAVE project, online surveys and interviews are conducted to collect information on:

  • Stakeholders’ needs and interests in relation to capacity support on energy savings estimations
  • Personal identification information (name, email address, etc.)

Survey and interview participation is voluntary.

Online surveys are carried out by the Survey Controller, European Copper Institute (ECI), located in Brussels, Belgium and using Survey Monkey, a third party tool that has its own privacy policy.  Tomas Jezdinky, Market Research Consultant at ECI, only has access to the results in the third party tool dashboard, guaranteering data protection and confidentiality.

The personal data as well as information collected in the context of this survey are processed by the streamSAVE partners only.

The online interviews are conducted by the 12 streamSAVE partners, and the information is collected, stored and processed on the consortium’s online workspace, owned and managed by the project coordinator the Flemish Institute for Technological Research (VITO, Vlaamse instelling voor technologisch onderzoek) located in Mol, Belgium. Access is restricted to the streamSAVE partners.

The streamSAVE project will also establish Priority Action dialogue groups to facilitate the sharing of experiences among stakeholders. For this reason, the following information is collected:

  • Stakeholders’ interests and experiences in relation to Priority Actions and energy savings estimations
  • Personal identification information (name, email address, etc.)

Priority Action dialogue group participation is voluntary.

The remote workshops and web-meetings are coordinated by the streamSAVE partner SEVEn (Energy Efficiency Centre), using the communication & registration platform ZOOM,a third party tool that has its own privacy policy.  The personal data collected during these activities is processed by the streamSAVE partner JSI (Jožef Stefan Institute).

Information from these activities, as well as personal data, is collected, stored and processed on the consortium’s online workspace, owned and managed by the project coordinator the Flemish Institute for Technological Research (VITO, Vlaamse instelling voor technologisch onderzoek) located in Mol, Belgium. Access is restricted to the streamSAVE partners.

how is your personal data protected?

The streamSAVE project takes reasonable measures to ensure that website user data and the personal data that they make available are protected against:

  • Loss: data are no longer available
  • Leaks: data falling into the wrong hands
  • Errors: data are not correct; for example, obsolete or incomplete
  • Not accessible: data are not accessible when required
  • Wrongful access: viewed by persons who are not authorised to do so
  • Processing that is not in line with legislation, guidelines and standards

what are your rights?

You can ask us at any time via email at contact@streamSAVE.eu:

  • Which data we have about you
  • What the aim is of specific processing
  • Who processes your personal data

You have the right:

  • To have a copy of your personal data that we process for a particular purpose
  • To submit a request that your data be deleted
  • To ask us to no longer process your personal data (if you have a valid and legal reason for this)

WANT MORE INFORMATION?

Any additional queries or requests in connection to the processing of your personal data can be addressed directly via email: contact@streamsave.eu